Check the connectivity to your email server (from Microsoft Support) Check that your device is connected to the internet: To send or receive email, you'll need internet access. Select Override default port under the Outgoing server box, and then enter 587 in the Outgoing server port text box.Īfter you have entered the incoming and outgoing server information, Outlook for Mac will start to receive your email messages. Mac Working Offline: Select 'Outlook' up on the top left next to 'File' and make sure that 'Work Offline' is not checked. Select Use SSL to connect (recommended) under the Outgoing server box. Start quickly with the most recent versions of Word, Excel, PowerPoint, Outlook, OneNote and OneDrive combining the familiarity of Office and the unique Mac features you love. Eventually they will notice that there's a problem and will try to resolve it by toggling the 'Work Offline' button. They'll stop getting new emails, and any sent email will be stuck in the Outbox. Select Use SSL to connect (recommended) under the Incoming server box.Įnter one of the following in the Outgoing server box: They report that Mac Outlook will switch to 'Work Offline' mode without their knowledge. If not, follow the remaining steps to enter this information manually.Įnter one of the following in the Incoming server box: The Server Information may be automatically entered. The new account will appear in the left navigation pane of the Accounts dialog box.
